Terms & Conditions

Store: Alliumcompany
Owner: Keith Martin
Address: 9085 Arney Lane NE
Woodburn, OR 97071
United States
Email: support@alliumcompany.com

1. Information About Us and Contact Details

Store: Alliumcompany is operated in the United States
and provides products to customers through our website.

Our registered business address is:

9085 Arney Lane NE
Woodburn, OR 97071
United States

We operate the website located at:
https://www.alliumcompany.com
Customers may contact our support team by email
or by writing to the address listed above.

If Store: Alliumcompany needs to contact a customer,
we will do so using the contact details provided at checkout,
including email address or telephone number.

When these Terms & Conditions refer to communication “in writing,”
this includes email communication.

2. Scope of These Terms and Contract Formation

These Terms & Conditions govern the supply of products
from Store: Alliumcompany to customers.

Please read these terms carefully
before placing an order on our website.

They explain:

Who we are
How we supply products
How orders are accepted
How contracts may be changed or ended
What to do if there is a problem
Other important legal information

By submitting an order,
you confirm that you have read and agreed to these Terms & Conditions.

A contract between you and Store: Alliumcompany
is formed only when we send an order confirmation email.

If we are unable to accept an order,
we will notify you and no charges will be applied.

This may occur due to:

Product unavailability
Unexpected operational limitations
Errors in pricing or product descriptions
Inability to meet delivery requirements

Each accepted order will be assigned an order number.
Customers are encouraged to reference this number
in all communications regarding their order.

3. Products, Descriptions, and Variations

Product images displayed on our website
are provided for illustrative purposes only.

While reasonable efforts are made to display colors accurately,
actual product appearance may vary
depending on device settings or screen resolution.

Packaging may also vary
from images shown on the website.

Such variations do not constitute defects
or grounds for cancellation.

4. Changes to Orders and Products

Customers may request changes to an order
by contacting our support team.

We will inform you
whether the requested change is possible
and whether it affects pricing, delivery timing,
or other order details.

If a change cannot be accommodated,
customers may choose to proceed with the original order
or request cancellation in accordance with applicable policies.

Store: Alliumcompany may make minor changes to products
to comply with legal or regulatory requirements
or to improve functionality.

If significant changes are required,
customers will be notified in advance
and may choose to end the contract
before the changes take effect.

5. Delivery and Fulfillment

Delivery costs are displayed clearly
during the checkout process.

Estimated delivery timelines
are provided at the time of ordering
and are subject to change due to external factors.

If delivery is delayed due to circumstances beyond our control,
we will notify customers
and take reasonable steps to minimize disruption.

Store: Alliumcompany is not responsible
for delays caused by carriers, weather conditions,
public holidays, or other external events.

If delivery becomes significantly delayed,
customers may be entitled to cancel the contract
and receive a refund for undelivered items.

If no one is available to receive a delivery
and the package cannot be left safely,
customers will receive instructions
for redelivery or carrier collection.

Failure to arrange redelivery or collection
may result in additional charges
or contract termination.

5A. Shipping & Delivery

Shipping and delivery services
are provided in accordance
with Store: Alliumcompany’s Shipping Policy.

Orders are typically processed
within one business day
after successful payment confirmation.

Once shipped,
delivery generally takes
between two and five business days,
depending on destination
and carrier service availability.

Shipping timelines are estimates only
and may vary due to factors
outside our control,
including carrier delays,
weather conditions,
or public holidays.

Shipping fees,
if applicable,
are displayed clearly
during the checkout process.

Customers are responsible
for providing accurate
and complete shipping information.

Store: Alliumcompany
is not responsible
for delays, losses,
or failed deliveries
resulting from incorrect
or incomplete address details
provided at checkout.

Tracking information
will be provided by email
once an order has been shipped.

5B. Returns & Exchanges (Short Summary)

Returns and exchanges
are subject to the conditions
outlined in our Return Policy.

Customers may request a return
within thirty days
of receiving their order,
provided eligibility requirements
are met.

Returned items must be:

In original condition
Unused and unworn
With all tags attached
In original packaging

Shipping fees are non-refundable,
and return shipping costs
may apply unless otherwise stated.

Exchanges are accepted
only for items
that are defective,
damaged,
or incorrect due to our error.

Items customized
or produced based on
customer-selected specifications
may not be eligible for return
unless a manufacturing issue
is confirmed.

All return and exchange requests
must be approved
by Store: Alliumcompany
before items are sent back.

6. Refunds, Returns, and Contract Termination

Refunds and returns are governed
by our Refund Policy and Return Policy.

Customers may be entitled to refunds
depending on the product,
the nature of the issue,
and the timing of the request.

Customers may end the contract
if Store: Alliumcompany makes changes
that materially affect the order,
or if we fail to meet contractual obligations.

Certain items may not be eligible
for cancellation or return,
including sealed products opened
for hygiene or health reasons.

Cooling-off periods, where applicable,
generally apply within 14 days of receiving goods,
subject to policy conditions.

7. Ending the Contract

Customers may end the contract by:

Canceling the order through their website account
or
Contacting our support team in writing

Requests should include:

Customer name
Order number
Email address
Shipping address
Contact phone number

8. Pricing and Payment

All prices are displayed during checkout
and include applicable taxes and fees
unless otherwise stated.

If a pricing error occurs,
Store: Alliumcompany will contact the customer
before processing the order.

In cases of obvious pricing errors,
we reserve the right to cancel the order
and issue a full refund.

If customers believe an invoice is incorrect,
they should contact support promptly.

9. Liability and Responsibility

Store: Alliumcompany is responsible
for foreseeable loss or damage
resulting from failure to exercise reasonable care.

We are not responsible
for losses that were not foreseeable
at the time the contract was formed.

Nothing in these Terms & Conditions
limits rights that cannot be excluded under applicable law.

10. Personal Information

Personal information is collected and used
in accordance with our Privacy Policy.

By using our website,
customers consent to such use
as outlined in that policy.

Customer Support Contact:

Email: support@alliumcompany.com
Phone: +1 (503) 248-2977